Managed NOC Plans
Managed NOC plans that scale with your business — from simple monitoring to dedicated, SLA backed support.
Basic
Reliable monitoring for small environments.
Continuous 24/7 monitoring, incident triage, and email support. We watch your servers and services, log incidents, and deliver a monthly status summary highlighting uptime and actions taken.
- 24/7 monitoring
- Email support
- Incident logging and basic triage
- Monthly status summary
Pro
Proactive NOC with faster response and reporting.
Everything in Basic plus priority support, monthly reports with actionable recommendations, and basic remediation playbooks to reduce repeat incidents and improve uptime.
- Everything in Basic
- Priority support
- Monthly reports with recommendations
- Basic remediation playbooks
Enterprise
Dedicated NOC and formal SLAs for mission critical systems.
Bespoke service with guaranteed response and resolution windows, dedicated NOC resources, advanced escalation, custom reporting, and optional on‑site support to meet regulatory or business needs.
- Dedicated NOC resources
- Formal SLA with guaranteed windows
- Advanced escalation and integrations
- Optional on‑site support
Addon Monitoring
Lightweight device monitoring you can add to any plan.
Device health checks, alerting, and basic remediation triggers for specific servers, appliances, or services without a full managed plan.
- Device health checks
- Alerting
- Basic remediation triggers
Custom
Tailored services and professional engagements.
Custom engagements for migrations, professional services, hybrid packages, and one‑off projects. We scope, price, and deliver a solution that matches your technical and business requirements.
- Custom onboarding
- Professional services
- Migration assistance
- Tailored SLAs
Not sure which plan fits? Contact us and we’ll recommend the right package for your environment.
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